Why All in One Beats a Patchwork Stack
Stop juggling tools. M Suite unifies email, socials, reviews, QR, forms, surveys, hosting, e-commerce, ads, storage, AI agents, and reporting in one place.
Most SMEs stack subscriptions until the monthly software bill looks like a phone book. One tool for email, another for socials, a third for reviews, a fourth for QR codes, a fifth for forms and surveys, plus hosting, Shopify add ons, ad dashboards, and file storage. Every handoff is a chance for data to go missing and money to leak away.
M Suite replaces that mess with a single platform that runs marketing, service, and operations from one contact record. Fewer logins. Cleaner data. Real ROI you can actually see.
What M Suite Includes
Centralised CRM and Contact Timeline
Every email, message, review, booking, scan, and payment enriches the same profile. No more copy and paste between tools or CSV exports.
Email and SMS Marketing
Campaigns, journeys, and transactional sends in one calendar. Schedule once, report once, attribute revenue without detective work.
Social Scheduler
Plan and publish across your key channels from one view. Keep content, approvals, and analytics in the same place you manage your audience.
Reviews Management
See and respond to reviews from Google, Facebook, TripAdvisor, Trustpilot, and more in one inbox. Automate requests post visit, escalate low scores, and report across locations without logging into five different platforms.
QR Code Studio with Analytics
Create, manage, and track QR codes for menus, offers, and print campaigns. See scans by location and date, tag contacts on landing, and prove which flyers actually pull their weight.
Forms and Surveys with Ad ROI Tracking
Integrated, traceable web forms and surveys that push data to the CRM and send conversion signals back to Meta and Google Ads. Build proper ROI, not guesswork.
WordPress Hosting and Full Web Analytics
Fast, secure hosting tied to your CRM data. Track visits through to bookings, sign ups, purchases, and reviews without stitching three dashboards together.
E-commerce and Shopify Sync
Sync products, orders, and customers with automated post purchase journeys. Recover abandoned carts, request reviews, and build repeat revenue on autopilot.
Ad Manager Dashboard
Create and view campaigns without bouncing between interfaces. Keep spend, audiences, and outcomes visible alongside your leads and sales.
Media Storage
Connect to Drive and Dropbox or host assets natively. Give your team and venues a single source of truth for files used across emails, socials, and ads.
Google Business Profile Optimisation
Post updates, manage attributes, monitor ranking factors, and tighten NAP consistency. Turn GBP into a revenue channel, not a box to tick.
AI Agents and Chat
Always on agents that answer questions, qualify leads, take bookings, and take payments. Included at the group level on the £795 plan with one agent.
Payments, Invoicing, and Deposits
Quotes, deposits, and invoice links via Stripe with receipts and reminders built in. Tie revenue and refunds back to contacts and campaigns.
Dashboards and Reporting
One view of covers, pipeline, reviews, revenue, and ROI. Weekly emails to managers with actions, not just numbers.
What You Would Normally Pay Elsewhere
Solo Operator — the “one man band” reality
This is where fragmented SaaS quietly eats your margin.
| What you would normally subscribe to | Typical Monthly Cost | Notes |
|---|---|---|
| Email marketing tool | £30 to £90 | Starter tier until your list grows |
| Social scheduler | £15 to £40 | 1 brand, a few channels |
| Reviews platform | £49 to £99 | Basic plan for Google and Facebook |
| QR code generator with analytics | £10 to £25 | Track scans for print campaigns |
| File storage or simple DAM | £9 to £20 | Drive or Dropbox plan |
| Likely monthly total | £113 to £274 | |
| Nova M Suite — Solo All included | £79 per month for email, socials, reviews, media storage, and QR studio in one place | |
Multi-Site Group — 10 venues
This is where single-purpose platforms go from pricey to reckless.
| What you would normally subscribe to | Typical Monthly Cost | Notes |
|---|---|---|
| Email marketing at list size for 10 venues | ~£500 | Once the database grows, email alone bites hard |
| Social scheduler across 10+ locations | £300+ | Multi brand seat pricing punishes scale |
| Reviews platform across locations | £199 to £499 | TripAdvisor, Trustpilot, Google, the lot |
| QR platform at scale | £49 to £99 | Multiple campaigns and menus |
| Forms and surveys with ad attribution | £35 to £70 | Typeform and friends |
| Google Business optimisation tool | £49 to £149 | Local listings at multi site level |
| WordPress hosting and web analytics | £40 to £160 | Across your brand sites |
| E-commerce and Shopify add ons | £50 to £150 | Automation and reporting plugins |
| Ad manager software | £30 to £99 | Third party dashboards |
| File storage for teams | £20 to £60 | Drive or Dropbox business |
| Likely monthly total | £1,271 to £2,135+ | |
| Nova M Suite — Group All included | £795 per month includes one master login with 10 venue sub areas and 1 AI agent built in | |
